Local & Remote Dongle (Key) License Management
C Tech License File Updates provide a way to install and update licenses on both local and remote machines. The main functions of C Tech License File Updates include upgrading and/or updating C Tech USB License Dongles used by Earth Volumetric Studio licenses as well as installing C Tech Software Licenses for EnterVol for ArcGIS.
When no Enterprise Add-Ons are being added or dropped, a single update file can support the updating of your company’s entire set of USB Dongles. Otherwise, we will provide individual update files for each dongle (key). C Tech will send you a .ctupdate file through email (or other means if required) which you can use to apply the update or install a software license for products that support it. Please be sure to save this file to a location on the same machine as the C Tech License Manager installation, as you will need to load this file in the following steps.
The Local License Management tab provides several important functions:
- Load .ctupdate File: Allows you to load and apply a C Tech License Update File (.ctupdate) to Update or Upgrade existing license dongles (keys).
- License Summary: Provides a summary of licenses installed on the local machine. Also shows information related to all licenses associated with C Tech USB Dongles.
- Save Dongle Diagnostics: In cases where the dongle needs troubleshooting, this will prompt you to select a destination folder and will then generate a file containing diagnostics of all installed C Tech USB Dongles. If requested by C Tech support, please include all generated files as attachments for subsequent support emails.
Local Updates
For both license updates and license installations, if they are to be performed on the local workstation, then select the “Local License Management” tab in the C Tech License Manager, and click on the “Load .ctupdate File” button.
Warning
If your C Tech License Manager does not match the images in this topic, you are likely running an old version and need to install the latest version from https://client.ctech.com/.
You will be prompted to select the .ctupdate file emailed to you. Select the .ctupdate and the license manager will report the result of the local update and also show the status of the updated licenses in the Licenses Summary area.
Remote Updates
For both license updates and license installations, if they are to be performed on a remote server, then select the “License Configuration” tab in the C Tech License Manager, which should already be selected on first launch. Ensure that you have configured a server by clicking on the “Add” button and then entering the Name or IP of the server. See License Configuration > Configuring License Servers for more information. Then you may click on the “Load Remote Update File” button.
You will be prompted to select the .ctupdate from the computer’s file system. Select the .ctupdate file emailed to you. After a brief moment, the license manager will report the result of the remote update. To view the status of the server, you may now click on the “Query Server” on the same row as the previous button.
Privacy Selection
After the previously mentioned fields have been configured, you may press the Ok button at the bottom right, this will take you to the Privacy Selection window. You may choose between “Allow Full Reporting”, “Allow Anonymous Reporting”, and “Prevent All Reporting”. Please read the provided descriptions for each option in the Privacy Selection window for more information.
Tip
It is highly recommended to “Allow Full Reporting” since this can provide C Tech with information which may be crucial in debugging possible software errors or crashes.




