Known Issues & Troubleshooting

Below are a list of known issues and recommended workarounds:

  • Conversion Fails
    • Input and output files must be on a local drive or a network drive that is mapped to a drive letter.
    • If you are overwriting an existing PDF, make sure that it is not open in Adobe Reader (or Acrobat). This will prevent overwriting and will not issue an error.
  • 3D PDF Backgrounds in PDF document do not print correctly
    • There is a problem with Adobe print drivers when printing a 3D PDF. Gradient backgrounds are printed as multiple bands
    • Solution: Use a solid color background (top and bottom the same)
  • 2D Overlay Objects are now included in 3D PDFs
    • EVSPDFs supports all of the following objects.
      • legend (2d): Use legend 3d instead.
      • titles (2d): Use titles 3d instead.
      • add logo
    • VRML still does not support 2D Overlay objects
  • Forward Facing Text will never be supported in 3D PDFs. Avoid using it in all modules (post samples, 3d titles, etc.)
  • Adobe Acrobat Limitations on 3D PDFs which are beyond our control:
    1. The Measure Distance tool should only be used with your model at Z Scale = 1. It cannot compensate for vertical exaggeration as we do in EVS, so any distances that include a difference in Z coordinates will be incorrect.
    2. Transparency: Any object with Opacity < 1.0 will have a less than ideal rendering.
    3. Model Tree: There are two parent levels added to the model tree by Adobe: “model” and “EVS Scene”.